Privacy Policy

Effective Date: September 09, 2025

This Privacy Policy outlines how Juno Maps, LLC (“Licensor,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use Smart Site Plan (“SSP”), a cloud-based platform for site planning and data integration, including features like Open Data, Layers, Overlays, Files, Forms, and Shares. By using SSP, you consent to the practices described in this policy, which is incorporated into our Terms of Service. If you do not agree, do not use the service.

Information We Collect

We collect information to provide, operate, and enhance SSP’s functionality. The types of information we collect include:

• Personal Information: Includes your name, email address, contact details, and payment information provided during registration, subscription, or use of SSP features like Forms or Account management.
• Project Data: Site-specific data, files, forms, and content you upload or create in SSP, such as spatial data in Layers or images in Overlays. Your project data remains private and is accessible only to team members you add, unless shared via Shares.
• Usage Data: Automatically collected data, including IP address, browser type, device identifiers, operating system, and interactions with SSP (e.g., searches, map views, feature usage).
• Cookies and Similar Technologies: We use essential cookies to enable core functionality (e.g., login sessions) and analytic cookies to understand how SSP is used (e.g., tracking feature engagement). You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your information for the following purposes:

• Provide and maintain SSP services, including processing data for Open Data, Layers, Overlays, Files, Forms, and Shares, and enabling integrations like Stripe for payments and ESRI for mapping.
• Improve and personalize the platform by analyzing usage patterns to enhance features and user experience.
• Communicate with you about account updates, technical support, or promotional offers, with options to opt out of marketing communications.
• Comply with legal obligations, such as responding to lawful requests, and protect against fraud or misuse of the service.

Sharing and Disclosure

Your information may be shared in the following circumstances:

• Third-Party Service Providers: We share data with trusted providers like Stripe for payment processing, ESRI for mapping, and cloud providers (e.g., Google Cloud Platform) for hosting, all under strict confidentiality agreements and data processing agreements that require them to protect your data and use it only for the specified purposes.
• Public Shares: Data included in Shares is publicly viewable unless you deactivate or delete the share, as described in the Shares article.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the rights, safety, or property of users or the Licensor.
• Business Transfers: Information may be shared in connection with a merger, acquisition, or sale of assets, with notice to affected users and appropriate safeguards.

We do not sell your personal information.

Data Security

We implement industry-standard security measures, including encryption in transit and at rest, firewalls, access controls, multi-factor authentication, and regular security audits and vulnerability assessments, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute protection against all threats, such as sophisticated cyber attacks.

Data Breach Response

In the event of a data breach, we will promptly investigate, contain the incident, notify affected users as required by law (e.g., within 72 hours under GDPR), and take steps to mitigate harm and prevent recurrence. We will also provide support to affected users and cooperate with regulatory authorities.

Data Retention

We retain personal and project data only as long as necessary to provide SSP services, fulfill legal obligations, resolve disputes, or enforce our agreements. Upon account termination or request, we delete your data within 30 days, unless required to retain it by law. Shares are retained for at least 30 days in Experience Smart Site Plan, with longer retention for subscribed users, as outlined in the Shares article.

International Data Transfers

Your data may be transferred to, processed, and stored in countries outside your jurisdiction, including the United States, where our cloud provider (Google Cloud Platform) operates. We ensure such transfers comply with applicable data protection laws using mechanisms like Standard Contractual Clauses (SCCs) or adequacy decisions. By using SSP, you consent to these transfers.

Your Data Rights

You have the following rights under applicable data protection laws (e.g., GDPR, CCPA):

• Access: Request a copy of your personal and project data.
• Correction: Update inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal retention requirements.
• Restriction: Limit how we process your data in certain cases.
• Data Portability: Export your data in a structured, machine-readable format.
• Opt-Out: Opt out of marketing communications at any time.
• Object: Object to processing based on legitimate interests or for direct marketing.

To exercise these rights, contact us via the contact page. We will respond within 30 days or as required by law. Verification of your identity may be required for security purposes.

Children’s Privacy

SSP is not intended for children under 13, and we do not knowingly collect their data. If we discover such data, we will delete it promptly. If you believe a child under 13 has provided data, contact us for removal.

Third-Party Services

SSP integrates with third-party services like Stripe for payments and ESRI for mapping. These services are subject to their own privacy policies, and we are not responsible for their data handling practices. For questions about third-party Open Data, contact the data owner via the URL provided in the search result.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or the SSP platform. Continued use after notification constitutes acceptance of the updated policy.

Compliance and Contact

This Privacy Policy complies with relevant data protection laws, including GDPR and CCPA. For questions, concerns, or to exercise your data rights, visit our contact page.

Need more help with Privacy Policy? Our team is here to help. You can reach us at Smart Site Plan Support.

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Effective Date: September 09, 2025

This Privacy Policy describes how Juno Maps, LLC (“Licensor,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use Smart Site Plan (“SSP”), a cloud-based platform for site planning and data integration. This policy applies to all users and is incorporated into our Terms of Service. By using SSP, you agree to these practices. If you do not agree, do not use the service.

Information We Collect

We collect information to provide, operate, and improve SSP’s features, including Open Data, Layers, Overlays, Files, Forms, and Shares. This includes:

• Personal Information: Such as your name, email, contact details, and payment information provided during registration, subscription, or use of SSP.
• Project Data: Site-specific data, files, forms, and content you upload or create in SSP.
• Usage Data: Automatically collected information like IP address, browser type, device identifiers, and interactions with SSP (e.g., pages viewed, features used).
• Cookies and Similar Technologies: We use essential cookies for functionality and analytic cookies to understand usage. You can manage cookies through your browser settings.

How We Use Your Information

We use your information to:

• Provide SSP services, including data processing, storage, and integrations (e.g., Stripe for payments, ESRI for mapping).
• Improve and personalize the platform, such as analyzing usage for feature enhancements.
• Communicate with you about updates, support, or promotions (with opt-out options).
• Comply with legal obligations and protect against misuse.

Sharing and Disclosure

We may share your information with:

• Third-Party Service Providers: Such as Stripe for payments and cloud providers (e.g., Google Cloud Platform) for hosting, under strict confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or to protect rights and safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

We do not sell your personal information.

Data Security

We implement industry-standard security measures, including encryption, access controls, and regular audits, to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Data Breach Response

In the event of a breach, we will notify affected users as required by law, investigate the incident, and take steps to mitigate harm and prevent future occurrences.

Data Retention

We retain personal and project data as long as necessary for providing services, legal compliance, or dispute resolution. Upon request or account closure, data is deleted within 30 days, except where retention is legally required.

International Data Transfers

Data may be transferred to countries outside your jurisdiction, including the United States. We use safeguards like Standard Contractual Clauses to ensure adequate protection under laws like GDPR.

Your Data Rights

Under laws like GDPR and CCPA, you have rights to access, correct, delete, restrict, or port your data. Contact us at the contact page to exercise these rights. We respond within 30 days.

Children’s Privacy

SSP is not for children under 13, and we do not knowingly collect their data. If discovered, we delete it immediately.

Third-Party Services

Integrations like Stripe and ESRI are subject to their privacy policies. We are not responsible for their practices. For Open Data inquiries, contact the data owner via the provided URL.

Changes to This Policy

We may update this policy. Significant changes will be notified via email or SSP. Continued use constitutes acceptance.

Compliance and Contact

This policy complies with GDPR, CCPA, and other laws. For questions, visit our contact page.

Need more help with Privacy Policy? Our team is here to help. You can reach us at Smart Site Plan Support.